SHIPPING & RETURNS
Shipping & Delivery
THE DELIVERY OF THE SHIPMENT IS MADE WITH IN 5-6 WORKING DAYS. WE CHARGE ₹1,000/- FOR SHIPPING CHARGES AS WE SHIP YOU YOUR PRODUCT WITH UTMOST SAFETY CONSIDERING THE VALUE OF THE PRODUCT AND THE SAFETY OF YOUR PRODUCT. WE CHARGE AN EXTRA ₹500/- FOR THE INSURANCE OF YOUR SHIPMENT.
CANCELLATION & EXCHANGE Policy
Cancellations will be considered only if the request is made within 12 hours of placing an order. KEEPING IN MIND THE SATISFACTION OF OUR CUSTOMERS WE HAVE PROVIDED AN EXCHANGE POLICY WHERE WE EXCHANGE THE PRODUCT IF THEY RECEIVE ANY DEFECT OR DAMAGED PRODUCT. WE DO NOT RETURN THE PRODUCT WE ONLY EXCHANGE IT. FOR THE EXCHANGE OF YOUR PRODUCT YOU WILL NEED TO RECORD A VIDEO STARTING FROM THE TIME YOU COLLECT THE SHIPMENT FROM THE DELIVERY BOY ONLY THEN YOUR PRODUCT WOULD BE CONSIDERED AND WOULD BE APPLICABLE FOR AN EXCHANGE. YOU WILL NEED TO INFORM US WITH IN 6 HOURS OF THE PRODUCT BEING DELIVERED FOR AN EXCHANGE. Products/Items should be UNUSED/ UNOPENED with Manufacturer’s original shield packed condition. THERE WOULD BE A SMALL SEAL ON THE PRODUCT WHICH SHALL NOT BE BROKEN OR ELSE THE EXCHANGE WOULD NOT BE CONSIDERED.
Tracking your Order
AFTER YOUR ORDER BEING PLACED YOU WILL RECEIVE AN EMAIL AND A SMS WHICH WOULD HAVE YOUR SHIPMENT DETAILS IN IT, WITH THE HELP OF THAT YOU COULD TRACK YOUR SHIPMENT AND KNOW ITS LAST STATUS.
Privacy Policy
This privacy policy sets out how iVenue Data Products uses and protects any information that you give iVenue Data Products when you use this website. iVenue Data Products is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. iVenue Data Products may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.